Privacy Notice

Data Controller

Scottish Borders Council is a local authority established under the Local Government etc. (Scotland) Act 1994. Our head office is located at Newtown St Boswells, Melrose TD6 0SA.  You can contact us on 0300 100 1800 or

Data Protection Officer

The Council’s Data Protection Officer can be contacted using the contact details for the Council as set out above or by email at

How we will use your information

We will use your information to enable you to register on the Consul digital platform and to verify you to vote in any participatory budgeting activity. The Council is collecting and using this information in delivering its duties under the Community Empowerment (Scotland) Act 2015 and to support the agreement that at least 1% of local authority budgets will be subject to participatory budgeting by 2020/21.  

The registration information you provide will be retained (by the Consul digital tool, hosted by the Convention of Scottish Local Authorities (COSLA)) until you delete your account.

The verification information you provide will be retained until the satisfactory conclusion of the participatory budgeting activity (no longer than six months after the relevant public vote).  

Who we may share your information with

Your information will be accessed by Council staff who need to use it in order to provide the service described above. Your information will be accessed by the following third party organisations; COSLA (the host organisation of the Consul digital platform) and LimeSurvey GmbH (the host organisation of the secure site for data capture) as the Council is delivering this public function in partnership with them. 

The Council is legally obliged to safeguard public funds so details will be checked internally for fraud prevention and verification purposes and may be shared with other public bodies for the same purpose.  

Your information may also be shared and analysed internally in order to provide management information, inform service delivery reform and similar purposes to meet our duty to achieve best value and continuous service improvement.  

In general the Council does not transfer personal data outside either the UK or the European Economic Area (EEA) and on the rare occasions when it does so the Council will inform you.  The Council will only transfer data outside the UK and the EEA when it is satisfied that the party which will handle the data and the country it is processing it in will provide adequate safeguards for personal privacy.  


The Council does not use profiling or automated decision-making processes.  Some processes are semi-automated (such as anti-fraud data matching) but a human decision maker will always be involved before any decision is reached in relation to you.

Third Party Information

If you have provided anyone else's details to us, please make sure that you have told them that you have given their information to Scottish Borders Council.  We will only use this information as part of the assessment of your need for services and to contact them in connection with delivery of any such services. If they want any more information on how we will use their information they can visit our web site at or by email 

Your Rights 

You have the right to request access to any personal data held about you by the Council. You can also request that we restrict the use of your information or even object to any further processing.  You can do this by contacting the Data Protection Officer using the contact details provided above. We will respond to your request within thirty calendar days.

For more information on your rights please visit our website or if you would like a hard copy of this information, please contact us using the contact details provided above. 

If you are unhappy with the way the Council have processed your personal data please contact the Council’s Data Protection Officer. If after raising your concerns with the Data Protection Officer you remain dissatisfied you have the right to complain to the Information Commissioner’s Office (45 Melville Street, Edinburgh, EH3 7HL, Tel: 0131 244 9001, Email: